A Google user
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Sorry but the app is absolute garbage on Android. It is obviously not native but written in some other framework which results in it being slow. Please rewrite this thing and stop trying to think you can cover iOS and Android with one codebase. It should be in your interest to attract younger individuals which all are used to well running apps. FYI, You state in the what's new "Touch ID" as a new feature, that is an Apple term and not Android.
1 person found this review helpful
SWICA Krankenversicherung AG
January 14, 2020
Guten Tag Herr Schüller, besten Dank für Ihr Feedback. Wir bedauern, dass Sie nicht zufrieden sind und arbeiten stetig daran, die App zu verbessern. Wir leiten dieses Feedback gerne an unsere Entwickler weiter.
Lassi Tuura
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Keeps resetting the biometric login, which makes the app roughly useless if you don't use a simple password. Reported by others, maintainers seem to suggest to exit the app cleanly, but who would ever go through some special process to close an app!? (And contrary to the response, I never logout from the app.)
SWICA Krankenversicherung AG
April 9, 2024
Dear Lassi Tuura. If you use the biometric login, we recommend that you do not log out after your session in mySWICA, but simply close the app completely. If you actively log out, you will automatically be asked for your e-mail, password and SMS code again the next time you log in.
A. Will
I changed from sanitas to swita. I realized sanitas has great services with lot better app... I hope they would improve the service.