Marco Polo - Video Messenger

Joya Communications

In-app purchases

About this app

ONE VIDEO IS WORTH A THOUSAND TEXTS
Communicate face-to-face in a private, ad-free space with no interruptions or intrusions. This award-winning video chat app isn’t social media. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish.

SIMPLE, CONVENIENT, ANYTIME CONNECTION
Send a video. Get one back. Talk one-on-one or in groups. Continue the conversation on your own schedule.

YOU DON’T HAVE TO COMPROMISE ON TRUST
Our purpose? To help people feel close. To fulfill it, Marco Polo does things differently.

We monetize responsibly. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community.

We hold ourselves accountable. Earning your trust is vital to our team, from the technology we create to the business decisions we make.

We measure our impact. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track.

CHOOSE THE VERSION THAT FITS YOUR LIFE
Marco Polo is FREE, with:
Unlimited chats and groups
Emoji reactions and fun special effects
Sharecast, our newest feature. Send one video to everyone in your circle, and only you see reactions and replies. It’s the convenience of groups with no cross-conversations.

Marco Polo Plus offers premium features including:
1.5-3x speed control
Background listening
Custom and animated emojis
6 Plus Passes so you can share 2 months free with friends and family

PLUS SUBSCRIPTION PRICING PLANS
Marco Polo Plus Individual
Annual: $5/month billed annually at $59.99
Monthly: $9.99/month billed monthly

Marco Polo Plus Family
Save with up to six memberships with one plan. Plus Family is not limited to members within one household.
Annual: Less than $2/month per membership billed annually at $119.99
Monthly: $19.99/month billed monthly

- Payments are charged to the user's Apple ID account at confirmation of purchase.
- Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period.
- The account is charged for renewal within 24-hours before the end of the current period.
- Users can manage and cancel subscriptions in their account settings on the App Store.

Terms of Service: https://www.marcopolo.me/terms/

Ratings and reviews

It was great right up until they started charging $5 per month for a full featured version... I would pay $5 per year for the features, but not per month... Although now I'm paying it per month because it was too annoying not to have the features... I think there would be more customers if it was maybe $10 a year or something like that.

It's a very fun, easy to use app. Video quality is usually great. But it has some real hiccups. If you get a phone call while making a video, that can completely derail your video. Also, for some reason, it only uses the native phone mic, not my bluetooth mic. which makes it hard to send videos with good audio quality.

The paid features don't work on Android (this has been an issue across 3 phones so it's not just my phone). Customer service was unable to find a solution and was completely unhelpful. They won't offer a refund despite the fact that I've paid over $120 for a Plus membership for my friends and I. They also launched automatic AI transcription without clear notification (passive opt-in), which feels sketchy. Unfortunately I can't recommend this app.

What’s new

Thanks for using Marco Polo! We update the app every week to provide a faster, more reliable experience. Turn on auto updates to make sure you always have the latest version.