Faiba

Jamii Telecommunications Ltd

About this app

The Faiba app gives you ultimate power to manage all your Faiba services in one place.

It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hours a day.

With the Faiba app, you can do the following;

For Mobile;

CHECK BALANCE AND USAGE: View the balance in the main account and for all packages subscribed to, for your line or multiple lines

BUY AIRTIME: Recharge your line or another line easily

BUY BUNDLES: But plans for your line or another line easily

MANAGE MULTIPLE LINES: Add multiple lines for easy management

DATA MANAGER: Activate data manager to prevent browsing on your airtime

For Fixed;

VIEW STATEMENT: View your fixed account statement

VIEW INVOICE: View invoices and see if they are paid or unpaid

VIEW SERVICES: View the list of Faiba services that you have and their status i.e. active or inactive

Other services;

STORE LOCATOR: Find all Faiba shops, dealer shops and agent shops countrywide

SUPPORT: Email our support teams anytime for assistance on any issues you may be facing

Ratings and reviews

I don't know what happened to Faiba, it used to be so fast and reliable. but recently from around July 2024, Faiba is so poor with connection issues and outages, it is not even possible to do even a Google meet for more than 10 minutes, it just drops and it's so annoying. Something else there is outright descripancy on data usage, the data is exhausted too faster even without fair usage. They also used to give offers but now they don't. It is disappointing. Best option is to just install WIFI.

If we had a zero-rating I would give it to you! I have been having a very low network speed of about 1 - 7Mbs and very high latency while using Faiba SIM card. Another issue is when I make a subscription, it takes around 5-10mins for the subscription to activate and start working. When I try to contact the support, no one's responding either via email or phone no. Very annoying!

App worked only the fisrt time I installed it after purchasing the simcard and buying a bundle lol. After that, I can no longer see my balance or the rest of the service details on the app. The simcard doesnt seem to work on my 4g enabled samsung s7. The network bar seem to appear briefly and resets after a couple of minutes. My internet doesnt connect either. I guess the whole business idea for the mobile internet was just to sell simcards to customers.

What’s new

Balance Share - Share your Bundles with Family and Friends