Tanishq Vishwakarma
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The collection is great but app experience is terrible. Once u click on a product and then go back, the list everytime scrolls back upto the top. Its a literal shame that such a minor issue is ruining the entire experience . Ps. After reading the other reviews about how terrible the customer service is, which is basically the backbone for a clothing brand. On top of the terrible app interface. I will have to refrain from ordering until these issues are resolved
8 people found this review helpful
Hi Tanishq, We apologize for the inconvenience you experienced. We're constantly working to improve our app's performance, including optimizing loading times for smoother browsing. Kindly please share the screenshot of the error on our WhatsApp 6366966283. so that we can look into it and assist you in the best possible way.
Ravi Bagchi
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Very pathetic app. For exchange and return, it directs to browser and you have to feed order number. Sometime after feeding all details, the page get stuck. Even for return or exchange, they charge 100 rupees per consignment. I am not going to buy anything from this site again .Totally useless...not user friendly šš...one more thing, how they manage to get 4.5 š when maximum reviews are 1š or 2 šš. Totally scam...
Hi Ravi,
Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and contact details on our WhatsApp (6366966283 ) so that we can look into it and assist you in the best possible way.
Rohan Premkumar
This is entirely a scam of a platform with a premium outlook. Firstly there is no proper mention of return fee until you go into the fine details, but they charge ā¹100. Secondly the quality is not worth the price. Thirdly and most importantly my return was rejected citing batch mismatch which is absolutely wrong. In fact I had returned a couple products without opening the package. Lastly the customer care is present only on WhatsApp and Instagram and is non existent, reply takes more than a day
20 people found this review helpful
Hi Rohan, We are extremely sorry for the inconvenience caused. Your overall experience did not match as per your expectations. As discussed on call, we have rearranged the pickup, the pickup would be attempted with 24 hours, please be rest assured If any further queries, request you to please feel free to reach out to us at +91 6364430800.