3.8
18 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Akia is the leading AI-powered guest journey platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, marketing, VoIP, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.
Updated on
Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, Audio, and Files and docs
This app may collect these data types
Messages, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
17 reviews
Jane Daiken
April 2, 2024
This app has turned to garbage. It doesnt give me a notification for a message until i physically open my phone, then I just get bombarded with messages I've missed. The search bar won't work since the latest update. Very frustrating trying to operate this app lately.
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Jazmine Sharp
August 13, 2021
Doesn't always show me the message in-app, but I'll get a notification for it. I cannot open any of the in-app notifications, all I can see are the previews of the notifications and then they get cut off and I can't read the rest.
1 person found this review helpful
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Maren T
February 19, 2022
We have been using Akia at our resort for about a year now and communication with our guests has become so much easier. The automated messages help to answer the most frequently asked questions, and we can text with guests even from home. It's genious!
1 person found this review helpful
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What’s new

Add more folder support
Fix team chat tagging selector hidden issue

App support

About the developer
The Akia Syndicate
help@akia.com
44 2nd Street San Francisco, CA 94105 United States
+1 415-853-2542

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