Dialer by Akia

The Akia Syndicate

About this app

Stay connected to your guests wherever you are. Dialer by Akia brings the power of professional hospitality communication to your pocket, ensuring you never miss an important guest call.

As part of Akia's complete hospitality platform, Dialer seamlessly integrates with your property's communication system, letting you handle guest calls with the same professionalism whether you're at the front desk or on the move.

KEY FEATURES:

📞 Guest Calls, Anywhere
• Receive guest calls directly on your mobile device
• Professional caller ID shows guest information
• Crystal-clear voice quality for every conversation
• Works over WiFi or cellular data

🏨 Built for Hospitality
• Seamlessly integrates with your Akia dashboard
• Access guest context and reservation details
• Handle calls just like you would at the front desk
• Perfect for managers, concierges, and on-call staff

⚡ Always Available
• Instant notifications for incoming guest calls
• Works even when the app is running in the background
• Smart routing based on your availability
• Never let a guest call go unanswered

📱 Simple & Intuitive
• Clean interface designed for hospitality professionals
• One-tap answer for incoming calls
• Quick access to call history and guest information
• Dark mode for those late-night shifts

🔒 Secure & Reliable
• Enterprise-grade security for guest privacy
• Encrypted communications
• Token-based authentication
• No guest data stored on your device

📊 Smart Call Management
• Complete call history and logs
• Voicemail with easy playback
• Quick redial for missed calls
• Filter calls by date and guest

Perfect for:
• Hotel managers who need to stay connected on property
• Concierge teams handling guest requests
• On-call staff managing after-hours inquiries
• Any hospitality professional who values guest satisfaction

GETTING STARTED IS EASY:
1. Download Dialer by Akia
2. Sign in with your Akia credentials
3. Start receiving guest calls instantly

No complex setup. No training needed. Just the familiar Akia experience in your pocket.

Transform how your team handles guest communications. With Dialer by Akia, exceptional guest service isn't limited to the front desk – it travels with you.

Part of the Akia hospitality platform – where AI meets exceptional guest experiences. Learn more at akia.com

REQUIREMENTS:
• Android 7.0 or higher
• Active internet connection
• Valid Akia account
• Microphone permission for calls

Note: Dialer by Akia requires an active Akia subscription. Contact your property administrator or visit akia.com to get started.

KEYWORDS:
hospitality, hotel phone, guest communication, hotel management, concierge, guest calls, hotel app, property management, guest service, mobile PBX, hospitality technology, Akia

What’s new

Aligned play store permissions