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Kara Hansen
The App works and I get notices about some parts of my order. I have had issues getting supplies within a normal reasonable amount of time. My last order took a month to get because no one from the company could be bothered to call me about an issue they had. Everything I did was correct, they messed up the order. It had to get fixed by me getting a manager to contact the back office to fix some random computer issue they had.
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Tyler Reed
While I'm thankful that there is such an app to order supplies, the UI is horrible. Its navigation is confusing. They have the standard "cart" icon for showing how many items in your cart, but you can't click on it to have it show you what's in there. The "Dexcom G6 CGM supply kit per month" item that shows up in past orders even though I haven't officially ordered it. It must be a combo for their end only. That shouldn't be where the customer can see it if that's what it is. Make it better.
64 people found this review helpful
Byram Healthcare Centers, Inc.
May 2, 2022
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXNUihzGBOZ8FNS_peIQclg7x8lrMqrLYCF80aJVHXyyl8q00w=s32)
J Meade
Super easy reordering app. Once the account is set up, requiring a security email from Byram that can be sent by request from the live chat, it's super easy to reorder supplies. An easy to use, attractive app, no freezing or lagging. It has easy to find account details that are easy to update. Multiple contact options for every stage of reminders and options so that one isn't bombarded with unwanted reminders but still will get the type (email, call, or text) that one wants.
8 people found this review helpful