
W James
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Edit down to 1 star. App continues to be absolute trash. Features that don't work, bad navigation, etc. Today it's falsely telling me it can't open because I'm offline. Um, no, I'm online, which is how I can leave this review. Note to customers who want reward points: Just say your phone number to the cashier, who can enter it manually on the register. Don't use this atrocious app.
2 people found this review helpful
CAVA Grill
October 1, 2025
Hi! Thank you so much for taking the time to share this feedback with us. We truly apologize for the technical issues you've encountered, and we want you to know that we have shared this with our team so that we can look into it further.

Zach Patz
I downloaded the app due to a poor experience on the website. I tried 3 different times to modify a standard menu item after it had been added to my cart, and doing so cleared my cart. I came to download the app thinking this would be a much easier experience. I was wrong. Same issue. I guess because I didnt have an account the app decided to wipe my cart when I tried to change something. Uninstalled this App ASAP after finally ordering my food.
4 people found this review helpful
CAVA Grill
October 1, 2025
Hi! Thank you so much for taking the time to share this feedback with us. We truly apologize for the technical issues you've encountered, and we want you to know that we have shared this with our team so that we can look into it further.

Morgan Amador
the most obnoxious concept for a restaurant ever... with this level of hassle involved in ordering my food I would expect a discount relative to the amount of time I had to spend downloading the app, placing my order, having it time out and ordering again... the digital age is something else... I liked the store for the food before it became this soulless entity.. you should at least provide ordering screens in your restaurant... my bad for not knowing they changed. they're selling ur data too
CAVA Grill
October 6, 2025
Thanks for the review, and we're so sorry for this experience. We want you to know that your feedback is being shared with our team so that we can work to alleviate this kind of friction in the future.