Prepaid by Commerce Bank

4.0
125 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Easily and securely access your mySpending Card, Prepaid Expense Card or DirectCheck card account anytime, anywhere all from your phone. The Prepaid by Commerce Bank app is free to download and makes it easy for you to manage your Prepaid Expense Card and DirectCheck cards on the go!


Once you have created a new username and secure passcode for logging on, you will have access to:

• View balances and transaction history
• Set up transaction alerts via email, text or push notifications
• Submit travel plans
• Find ATM locations
• Easily push card information to Google Pay
• Turn card on/off with Card Controls (DirectCheck and mySpending Card only)
• Set dollar limits for purchases (DirectCheck and mySpending Card only)
Updated on
Dec 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
125 reviews
Alicia Maize
June 15, 2024
Not a lot of options. Can only see a handful of transactions and it only shows the date not the time of the transaction. Can't search transactions, what you see is what you get! Does not show any of your information such as card information, what information is on your file! I have been trying to figure out my password for atleast a month! It's next to impossible!
4 people found this review helpful
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J. McC
August 14, 2022
Used to work - now gives an error that the username or password is incorrect. Reset both, still the same problem. Customer service, well, bless their hearts, they don't know either. Good bank, but clearly this app is low on the list of improvements.
10 people found this review helpful
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Tricee Boo
July 30, 2021
Doesn't work! I have downloaded this app twice on my phone & I put in all the correct information & I go to hit continue & it keeps telling me "Error: Sorry we are unable to process your request at this time. Please try again later. And when "later" comes I try again and it still says the same thing! Looks like I'll be uninstalling this app for the 3rd time...smh Being a big name bank, I thought this app would be good, but NOPE, Boy was I WRONG! This "App" is worthless!
9 people found this review helpful
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What’s new

Bug fixes and improvements

App support

Phone number
+18558221239
About the developer
Commerce Bancshares, Inc.
mobileappsupport@commercebank.com
1000 Walnut St Kansas City, MO 64106 United States
+1 816-760-3376

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