
Twyler Wiliams
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I can check my balance with or without logging into the Commerce Bank App. you also call your customer and ask them about a certain purchase because it looked suspicious and you wanted to know if what was you or not and if it was not you , you would temporarily freeze that account and replace the old debit card for a new one and have you to bring it into your local branch so they can destroy it I like that very much.
2 people found this review helpful
Commerce
February 14, 2025
Thank you so much for your review, Twyler. We really appreciate you taking the time to share your experience with us and others. Have a great day!

David Jones
Have been banking with Commerce for around 30 years. Lately though, when I try to set up some alerts, I get an error message telling me I can only set up alerts on up to 8 devices and provides a number to call to fix the error. I have only 1 phone/device. I've called the help number twice so far and apparently no one knows how to fix it. I don't want text & email alerts, I want phone app notifications like I was getting on my last phone. Got message from devs, Answer: NOPE, IT'S NOT RESOLVED!
2 people found this review helpful
Commerce
February 10, 2026
Hello, David. Thank you for your feedback and patience with your alerts. We understand how frustrating this experience must be, and apologize for the inconvenience. Your issue appears to be resolved on our end. If the problem continues, please call 844‑782‑7206 with these details, and we’ll be happy to assist further. We’re here to help! Thank you.

snookie g
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Easy to use, several great features. Very un-complicated. I love that! In addition to a super easy and convenient app, the bank itself is awesome and I can't recommend them highly enough. Yesterday, 2.26.26, someone "overseas" made a $2 charge, something I have never done before. They froze my account. I had some similar happen several years ago. I am nobody, I make very little, but they treat me, my account, and my money like I am the most important customer at the bank. I love that!!
3 people found this review helpful
Thank you for your continual positive reviews and kind comments, Snookie! It's always a pleasure to support our customers and provide a great experience. Have a nice weekend!