Could be much better App feels outdated, especially when considering material design and UIs of other apps in the marketplace. RDA fee is a bit of an outlier compared to local competition. Android support continues to be behind iOS release as is apparent by the lack of biometric login... We'll see how long it takes Commerce close their own feature gap.
Charges for mobile deposit... Ridiculous It's great you have finally caught up to other Financial Institutions with the mobile deposit feature, to bad you are charging us to use it whereas no other banks I know of do this. Get your sh*t figured out.
Recent changes The recent changes are an issue. Doesn't close out the app when I hit the home button like it used to. So now you don't have to sign back in when you go back into the app from your recent apps. I liked that security feature just in case my kids were allowed on my phone and opened it on accident and started messing around.
Can't even use the app Since the update I can't even get into the app. It tries to open but instead takes me to my home screen. I uninstalled it and reinstalled it, rebooted my phone and everything. I can get to the website through my phones browser though. A little inconvenient if I must say but bearable till this error is fixed. Thank you!
Worst app ever. App does not even open. I have uninstalled, reinstalled. All I get is a picture of a guy on a bike briefly, then it closes. I am on a brand new phone running Android 6.0. I'm about to close my accounts, this is highly inconvenient. Was this app QA'd? Did you test it before sending this crap out? Ridiculous.
Discouraged New update won't let me log in with my credentials, locks me out, then have to call the 800 number. It's a total waste of time.
What’s New in Version 2.1.0
• Instant Balance - get balances on up to 5 accounts without logging in
• Bill Pay - see more billers on the View/Pay Billers screen
• Multi-tasking - leave the app without having to immediately log back in
Mercantil Mobile by Mercantil Commercebank puts the bank on your mobile device
Cutting edge technology and focusing continuously on productivity improvement,
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