Doctor On Demand

Doctor On Demand, Inc

About this app

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started.

Why Choose Doctor On Demand?

Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night.

Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more.

Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate.

Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help.

Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills.

How It Works

 1. Download the app and create an account for free.
 2. Choose to see the first available provider, or schedule a visit.
 3. Get personalized care, prescriptions, and treatment plans in an online visit.

Conditions We Treat
✔️ Cold, Flu & Sinus Infections
✔️ UTI Treatment Online
✔️ Acne, Rashes & Skin Issues
✔️ Allergies & Asthma
✔️ High Cholesterol, Diabetes & Thyroid Screening
✔️ Headaches & Migraines
✔️ Mental Health Support: Anxiety, Depression, Grief & More
✔️ Prescription Refills & Lab Orders

Frequently Asked Questions
🕒 When are doctors available?
Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks

💲 How much does a visit cost?
You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable.

👩‍⚕️ Who are the doctors?
Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care.

🤳How does it work?
Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities.

⚕️What can you treat?
Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more.

Your Privacy is Our Priority
We adhere to strict HIPAA guidelines to protect your health data and personal information.

Our providers are unable to prescribe controlled substances.

Get Started Today
Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free!

Ratings and reviews

I really love this app, however the last 2 appointments I've had, I have joined the call on time and been met with nothing but a blank white screen for over 15 minutes, shortly followed by an email that says I missed my appointment and will be charged the $99 missed appointment fee. I uninstalled and reinstalled the app, cleared the cache, and it's still happening. Please fix this issue. It's not okay to keep charging patients for a technical error.

This app along with included health constantly give me issues. Problems connecting in all my recent visits in the past month. Once I was charged while the app couldn't connect. Getting false charges now when it told me I'd pay $0. Overall, this app is not very convenient as it should be. I'd never pay a dime for this app with all the problems I experience. also yes I've reinstalled the app. Before I did that, a lot of my info was bugged too and my activity tab was missing a lot of data

I had issues w/ an appointment. Since their app was updated, it had logged me off many times. In 03/2025. In the middle of my appointment the screen went black & I could no longer hear the doctor. They charged me, I disputed it with them & they acknowledged their issue. They credited me back, now 2 months later they started emailing me a bill for this. I tried to email them about it, no response, called the # on the email & after a long hold I was disconnected. Horrible, do not ever use them.

What’s new

This release includes several bug fixes and performance improvements.