CareConnect

Care Connect, LLC

About this app

CareConnect helps professional caregivers coordinate home healthcare services with their agencies. View patient care assignments, manage your healthcare service schedule, and communicate with care coordinators from your phone.

With CareConnect, you can:
- View patient care assignments including location and general patient information
- Browse available healthcare shifts that match your availability and preferences
- Communicate directly with your agency through secure messaging
- Complete required clinical training and in-service education right from the app (Available at participating agencies)
- Manage your healthcare service calendar and work preferences

Ratings and reviews

I am using the mobile app and have been stuck on a course, the next button doesn't work. I can't start another course because it says I already have one in progress. Also I get an error when I try to add my email address on the app, and the need help just says something went wrong. This app is still very buggy. It is very frustrating when I am trying to complete trainings and cannot move onto the next section, it only restarts from the beginning and gets stuck at the same section.

great app.. except when the last update happened may 2nd i believe, it no longer sends me notifications to let me know of shift invites and if ive been assigned to a case/shift. its very frustrating because I have a lot going on and to constantly remind myself to check it annoys me. ive put in a ticket thru the app to have it fixed and still nothing. please fix. other than that great app

Agency doesn't know how to use the app. There's really no easy way to get ahold of Supervisors, which is what was boasted about for this app, because there's a constant "error something went wrong". Since the app is so simple in its design, im going to assume agencies can't use it because theres not enough useful tools on it. There's no way to input your availability, or where you'd like to work, etc.

What’s new

This release brings enhancements to the eLearning experience, along with bug fixes and internal improvements that help us continue making the app better.