Electricity and Water Services

Name: Electricity and Water Services
Availability: InStock
Rating: 4.320000171661377 (1529 reviews)
Author: Information & eGovernment Authority

Information & eGovernment Authority

4.3

1.53K reviews

Government

100K+

Downloads

Everyone

About this app

This App is provided by the Electricity and Water Authority in cooperation with Information and eGovernment Authority, in the Kingdom of Bahrain, to allow customers to benefit from the following services:
- Enquire and pay bills
- View bills and payments history
- Receive notifications for outstanding bills
- Submit meter reading
- Update contact details

Updated on

Mar 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, App activity and 2 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.3

1.5K reviews

Ilya

April 22, 2024

App is slow, UI elements are un-responsive or in places underneath mobiles UI, old design that have a lot of un-usfull elements. The user experience requires enhancing that allow people to easily see the bills, make sense of the charts, breakdown and easily even get help if they feel there's faulty powerline, or water leak in their homes/apartments.

2 people found this review helpful

Information & eGovernment Authority

April 24, 2024

Thank you for reaching out! We appreciate your feedback. To ensure your suggestions for app improvement are considered by the relevant team, kindly submit them through the Tawasul system at www.bahrain.bh/tawasul. Your input is valuable to us!

A Google user

November 15, 2019

Used to be able to download the pdf version of the bill, now it shows the pdf, but I can't download it, once I press (print ) it takes me to empty online web page, tried both iPhone and android, the pdf is shown, print option shown, but once clicked it does not work. Please keep a separate ( direct download icon) so we can download the Bill's Thank you

Information & eGovernment Authority

June 27, 2018

Thank you for your interaction & we apologise for any inconvenience this may have caused you. We always welcomes your interactions and happy to assist you! For any assistance you may call the National Contact Center on 80008001

Ahmed Mannai

September 26, 2024

The app is good and practical, I manage several accounts simple grouping payment is great??!! but when it doesn't work we have no other option than manual payment on each account we have to process 34 payments customer service instead of sorting the problem they look for similar alternative solutions like using benifit or e gov not understanding the inconvenience

Information & eGovernment Authority

September 30, 2024

Thank you for your interaction. For support with bill payments please contact the Electricity and Water Authority on 17515555. If you faced any inconvenience while using the app please send the details to the Information & eGovernment Authority via Tawasul system www.bahrain.bh/tawasul so we can assist you better.