
Jeffrey Alaimo
I've used this backup app for years. It's really useful and has saved my neck a few times when I've accidentally deleted something. The only drawback, thus the 4 stars, is that the app only backups individual files/photos, and not folders. It used to have that feature, but was removed a while ago. It's supposed to be returning in the near future.
18 people found this review helpful
We really appreciate your suggestion. We will consider it and improve our app in the new version. If you have questions or suggestions please contact us at support@gcloudbackup.com.

KDAB
I see I'm not the only one having issues. App hasn't backed up my data for months now! It crashes regularly. It wiped out years of old backed up data! Been using this app for many years. Back when they didn't force a monthly fee after you've already paid the one time $100 fee for unlimited storage! Talking to customer service solves nothing! All you get is repetitive instructions that never solve anything! Updates haven't fixed the issues. GET IT TOGETHER! Your paying customers deserve it!
6 people found this review helpful

Adrian P
Ever since the new update, all my files are gone! I cannot access my account even though I pay/paid for the upgraded service! I read the description part and now your phone must be ROOTED to work...which was never the case before! Don't waste your time or money--save your files to an SD card or an SSD, it's cheaper these days anyway. When I try to load it, the screen stays frozen on the Gcloud symbol...and who knows if it will even load! I once waited for 3 hours, and nothing ever loaded! 🖕🏻🤬
5 people found this review helpful
Genie9 LTD
February 24, 2021
Thank you for taking the time to rate and review G Cloud. Kindly note that the phone does not have to be rooted for G Cloud to work on it. Did you contact Technical Support regarding this? If not yet, please do now. Their email is support@gcloudbackup.com. They will gladly assist you.