
Vivi
The button to accelerate was broken, and something that should've taken 6 minutes to arrive took 40 minutes. It would and say it would contact the police. It happened to my 2 friends. I contacted customer service and was not useful. I was able to let them know and was told to be given a full refund, but they charged me TWICE. Will member use this again DO NOT DOWNLOAD! NOT WORTH THE HEADACHE!
5 people found this review helpful
That doesn't sound right! Can you give us more information at we@goxapp.com so that we can investigate.

Dayton Pickering
I used this app once over a year and a half ago on a vacation. I found out that was just charged a "surge fee" for that one use last week ... A year and a half later. I looked this up and there's hundreds more like this from others, and the company is saying "oops we messed up sorry". DO NOT USE THIS APP. They will keep your CC info and charge you arbitrarily hoping you don't notice or it's a small amount so you won't care. Don't let them get away with this.
3 people found this review helpful

chazzic Ili
I'd give these scammers 0 stars if I could. It's been over 1 year since I used their service to ride their scooters and it was less than 5min i was on that thing, only wanted to try it. Only now am I getting a "delayed" charge. I can't seem to remove my credit card info from their app. Looked it up and many others have been getting random charges to their cards to. BEWARE, you can't remove credit card info from their app
6 people found this review helpful