BCBSTX

Blue Cross and Blue Shield of Texas

About this app

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application.
Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Live Chat with Customer Service
• Share ID Card
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

I can't login to the app without a second computer. I can't switch to my email app to see the verification code because the keyboard disappears and I can't get it back. So I keep spamming myself with verification codes because I can never enter the previous code when I switch out of the app. Was this even tested? Seriously, this is ridiculous. Edit for the reply below: I am using the latest version! There is no update available on Android!

used to be better. the new version doesn't let you log in with finger print. it also takes a lot longer to load. my wellness features never load. it's harder to navigate than before. not sure why they pushed this version and digital only is cards. it kinda sucks. also you can't copy and paste your id number and screen shot is disabled. I was able to get around the screenshot pretty easy but it was super helpful when filling out forms to be able to copy and paste my id number. very annoying.

This app has changed a lot in recent years - for the worse! There used to be 2 obvious bars on the front page, showing how close you were to reaching your deductible and your out of pocket maximum. Not anymore! There also used to be a Contact Us tab with a number to call to reach a real live representative. Now, all you get is the option to "chat." Since that was my only option, I clicked on it, but it told me the service couldn't be reached!! This app is terrible now!

What’s new

General improvements and bug fixes.