myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

not impressed with the app. every time you open the app it asks you if you want to login or sign up. it should automatically detect that you are already logged in and have biometrics set up and bring them up right away to login quick and easy. however, once you passed that step the app needs forever to load. I mean forever. it's not seconds, it's in the minutes to even be able to do anything besides watching the loading circle of death.... needs a lot of improvement.

A pain to start using. I go to register and it says you have an account already, we forwarded it to an email you haven't used in 12 years. So I wait on hold over an hour and they delete the prior account and I can make a new one. But it won't take any password I enter. I meet the requirements but it says it is too weak and the error message itself is cut off. "The password you entered isn't strong enough to continue. Tr...". So far they have been a pain to deal with.

Very slow, doesn't always load. It tried to make me set up 2 factor authentication, but I didn't get the email, and it wouldn't let me request a new one (even though there was an option saying I could in 60 sec). I closed the app then came back in. I didn't mention it again. This app needs work, especially since this is the main way they deliver insurance cards.

What’s new

- Minor enhancements and bug fixes