myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

*Update: Sent email as requested, it's now over one month later, still getting same message. Emailing is worthless, like their app. Unable to use app, keep getting message "Info doesn't match". I can log into the website, not sure what doesn't match. I've installed app few times, I don't think problem is on my end, from other reviews. I sent email, hope to get resolution soon.

Switched to a new phone and app didn't work. Uninstalled, reinstalled, restarted phone, etc. Nothing worked and I still kept getting the error message that my information didn't match. However, EVERYTHING worked when I logged into Cigna via my PC! After looking online to see if it was just me, I see that this app is continuously problematic with others.

This app is terrible! Lags, crashes, doesn't have all features available. I just want to search for a doctor and it can't even do that. This needs to be fixed badly! Now it says my credentials don't match, so I go to the website and reset my password again just for it to say the same thing. I tried to uninstall/ reinstall and it's still not working.

What's new

Minor enhancements and bug fixes