myCigna

2.5
17.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
Jul 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
16.9K reviews
Brandon Trekell
May 20, 2024
Complete wreck, the simplest tasks are all complicated. Loading screens/spinners as it pulls data is a theme. But some screens don't have a loading spinner, so impossible to know if it's frozen or loading. The back button is non functional in most parts of the app, giving mixed results. In "find care" tap a result and it is impossible to get back to search results, back button (or gesture) just takes you home. No concise place to view deductible balances. Biometrics settings reset frequently.
29 people found this review helpful
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Cigna
May 20, 2024
Hi Brandon, we appreciate your feedback. We would like to connect to investigate any issues you are experiencing and help in any way we can. Please email us at LetUsHelpU@cignahealthcare.com and include your Google Play alias to be connected with a customer care advocate. Thank you, Alexis.
Dr. Torrie
June 1, 2024
I miss the old dashboard. I can't even see my deductible status anymore because the page won't load. It's blank. I appreciate the email address i was given to get support, but they think my problem is the website, which works fine. I don't think emailing support will fix this. Please test with Android users, read all the reviews about issues, and fix the app. Please.
18 people found this review helpful
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Cigna
May 22, 2024
Hello, thank you for bringing this technical issue you are experiencing with our myCigna mobile app to our attention. We would like to connect to troubleshoot the page loading issue and take every action we can to help. Please write us at LetUsHelpU@cignahealthcare.com with your Google Play alias for assistance. -Unity
S. A.