myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

Trying to login and create a password is super obnoxious. Gives you the requirements for a good password and when you give them a password that meets those requirements, it won't let you submit it and proceed if it doesn't think it's strong enough, but won't tell you how to make it stronger. Just won't let you use it. Tried a dozen different passwords before realizing that adding a space to one and making it two words would satisfy it. And then, even then, "Can't process request right now" SMH

A pain to start using. I go to register and it says you have an account already, we forwarded it to an email you haven't used in 12 years. So I wait on hold over an hour and they delete the prior account and I can make a new one. But it won't take any password I enter. I meet the requirements but it says it is too weak and the error message itself is cut off. "The password you entered isn't strong enough to continue. Tr...". So far they have been a pain to deal with.

Difficult to navigate and crashes constantly. In order to located how much you have left on your deductible, it takes too many steps. just have it on the home page. when you go to search for a provider it hard crashes out of the app. the solutions to fix the crashes listed online eventually advise you to just all customer several. What is the point of the app if I can't use it for something as basic as finding a doctor.

What’s new

- Minor enhancements and bug fixes