myCigna

3.4
15.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
Aug 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
3.4
15.5K reviews
Kelly R
August 10, 2022
*Update: Sent email as requested, it's now over one month later, still getting same message. Emailing is worthless, like their app. Unable to use app, keep getting message "Info doesn't match". I can log into the website, not sure what doesn't match. I've installed app few times, I don't think problem is on my end, from other reviews. I sent email, hope to get resolution soon.
2 people found this review helpful
Did you find this helpful?
Cigna
July 8, 2022
Hi Kelly. I sincerely apologize for the trouble you're having logging into our website. I'd be happy to look into this for you of you'd email me at LetUsHelpU@cigna.com. -K.S.
Brigette DaCunha
July 20, 2022
Switched to a new phone and app didn't work. Uninstalled, reinstalled, restarted phone, etc. Nothing worked and I still kept getting the error message that my information didn't match. However, EVERYTHING worked when I logged into Cigna via my PC! After looking online to see if it was just me, I see that this app is continuously problematic with others.
17 people found this review helpful
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Cigna
July 20, 2022
Good Afternoon Brigette. I apologize for the trouble you're having logging into the app. I'd like to look into this and help in any way possible. Please email me at LetUsHelpU@cigna.com. -K.S.
Jennifer Ruffner
July 23, 2022
This app is terrible! Lags, crashes, doesn't have all features available. I just want to search for a doctor and it can't even do that. This needs to be fixed badly! Now it says my credentials don't match, so I go to the website and reset my password again just for it to say the same thing. I tried to uninstall/ reinstall and it's still not working.
10 people found this review helpful
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Cigna
July 25, 2022
Good morning, I am so sorry for the trouble you are having with the mobile app. Please email LetUsHelpU@Cigna.com and include your Google Play alias in your email outreach. I would like to help. Thanks-DN

What's new

Minor enhancements and bug fixes