Kylie Macpherson
This app fails to connect to washers and dryers in my complexes laundry room all of the time. If I remain persistent, I can get the app to work after 10+ minutes. It consistently claims the machines are an problematic when it's a connectivity issues with the app. It would greatly benefit from calibration. I've tried calling their IT team leaving a report through the app, but they're failed contact attempts. People only use the app because coins are no longer easily accessible in the modern era.
lilgrlblue
I recommend keeping quarters handy, because you can't rely on this app! It's infuriating. Great in theory, but most of the time there's a problem. It takes forever to connect, doesn't recognize location/machine, or YOU, "this machine is having problems".... it can take 15 mins to get from opening the app to successfully get a machine to start. And you can't pay in increments less than $10.
5 people found this review helpful
Clementine Harvey
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Keep quarters handy! This app often decides to either not connect with the machine, or pretend the machine is running when it isn't. Sometimes it takes your money in the process and doesn't give a refund. This app is awful. I've wasted so much time and money on it. I've complained about it to customer support and literally nothing changes. Please fix it.
1 person found this review helpful