My Highmark

Highmark Inc.

About this app

Easily manage your health - and health coverage. All in My Highmark.

Simplify your benefits
Easily check your health plan benefits and see what’s covered, all in one place.

Get expert care when you need it
Whenever you need support, find all your virtual care programs and services together in one place.

Personalize your app experience
Build your Health Profile to get curated recommendations for the goals that matter most to you.

Get new recommendations every day
Check your Journey daily to see a new mix of activities, content, and support personalized just for you.

The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.

Ratings and reviews

A miserable experience. Since the switch to myhighmark and the app, nothing has gone smoothly. I had to switch back to paper statements because it takes more than a month for them to be available on the new site/app. And when they are available, the PDF can't be downloaded because it's a "corrupt file". The old site worked fine.

Incredibly frustrating. Ended up uninstalling the app and going back to using the website because I was constantly being bounced back and forth anyways. Can't download EOB from the app or see messages. It was a waste of storage space on my phone. I use to like the app but it's just plain aggravating now. If my issues get fixed I might try the app again but I'm not going to continue to get stressed/aggravated when the website doesn't cause me nearly as many problems.

Downloaded and opened for the first time. Was able to login. When prompted for mandatory 2FA, the screen goes white and that's where it ends. Can't continue. I can go back one screen and try again but get the same white screen afterwards. It's completely unusable. I'll go back to the website and use that until the app designers get their stuff together. Galaxy S22 Ultra with latest OS.

What's new

Bug fixes and performance improvements