
Liz Anderson
Seemed great at first-no cost and I booked my first job so quickly and then a 2nd the next day. Then come to find out Homeaglow canceled the jobs on the clients behalf because the app requires a "welcome " phone call to be completed. I have rearranged my days and scheduled the calls at least 3 times- they still have not called. I got a text today asking when we could have the call, they agreed to a time today, and once again --no call. no call means no work. about to uninstall
18 people found this review helpful
Homeaglow Inc Developers
July 23, 2025
Hi there! We understand how inconvenient delays can be. If you've already reached out, feel free to make a follow-up. Cleaner Support is continuing to improve response times and scheduling, so we can better assist you.

Its Two Ts Bruh
Do not sign up or get this unless you are dedicated and have roughly $200 a month to blow on cleaning services and if you want simple equals big charges. Horrible customer service and way too expensive. Just kept charging me mo th after month. did not explain how much cleaning actually was. so many clauses and loopholes to charge more and more for basic things. I have been trying to cancel for months and reach someone. I only used the service 2x and kept getting charged for over 6 months.
6 people found this review helpful
Homeaglow Inc Developers
August 22, 2025
Hi, Don. Sorry to hear about your frustration. When you book, the estimated cost is usually displayed on the site. Please email support@homeaglow.com so we can review your account and resolve your billing concerns. Also note that this Homeaglow app only works for cleaners on the platform. To access your customer account, go to app.homeaglow.com.

Nitara
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This APP is a joke. Most of the people who book jobs don't even know they booked a job. I drove 45 minutes to a complex where every building looked the same, the numbers were all messed up and there was no service. It took me 15 min to find the house and when I there the woman said she never made an appointment and turned me away. They refused to pay me cause I was late getting to the apartment. I have not gotten a lead in 2 months. DONT USE THIS APP!!! If I could do negative stars I would.
9 people found this review helpful
Homeaglow Inc Developers
July 15, 2025
Hi there! While clients can cancel up to 6 hours before their appointment, a $20 payment is issued if it occurs within that window and meets policy conditions. If you believe a specific case was handled incorrectly, please reach out to support@homeaglow.com or update your review with your name as it appears on your account for assistance.