HONK Partner

HONK Technologies, Inc

About this app

Turn your available downtime into an additional revenue stream by using the HONK Partner app to get connected to stranded motorists near you in real-time. By using the HONK Partner app you will get alerted of a job directly to your phone or tablet whenever someone near you needs assistance. With all job details presented in the app PRIOR to dispatch, you have the freedom to choose whether or not you want to take the job based on your availability.

The HONK Partner app is available for towing and roadside dispatchers and operators. If you are a motorist and in need of towing or roadside - Get our customer app.

❖ I’M A TOW TRUCK OPERATOR. HOW DO I GET STARTED?
You’ll need to sign up to become a towing and roadside Partner at joinHONK.com first. Once you sign up we will walk you through the steps on how to download the app and add other operators so that you can start taking jobs with HONK.

❖ EARN ON YOUR OWN SCHEDULE
Earning money from multiple sources is essential to growing your business. With HONK, you can take jobs when you want, where you want, and how you want so that you can maintain the flexibility and freedom to manage your core business effectively. No penalties for declining jobs.

❖ GET PAID INSTANTLY
Get an alert, complete the job and get paid. It’s that easy. HONK leads the industry with 95% of payments being sent via direct deposit or digital credit card within 24 hours of a job’s completion.

❖ SPEND LESS TIME DRIVING TO AND FROM
Driving long distances to a customer is inefficient. With the HONK Partner app, you are alerted of jobs that are close to you in real-time, minimizing the time you spend driving to a customer while maximizing the time you spend assisting a customer. Shorter driving distances also means less wear and tear on your trucks.

❖ COMMUNICATE WITH YOUR CUSTOMERS DIRECTLY WHILE ON ACTIVE JOBS
Job location changes, ETA status updates, cancellations, and customer communications are handled directly through the app so you don’t have to waste time calling us or the customer whenever there is an important update during an active job.

Ratings and reviews

Always tries to underpay, ($27 to travel 50 miles or more for a battery jump? I don't think so!) No one ever answers the phone. Refuses to pay for GOAs. Withholds payments for anything for as long as they can get away with. Provides incorrect location information. The list goes on.... We'd all be better off under Agero. At least they have Consistency.

Edited for new version. Much better. Just need to tell your developers to check vehicle type from that vehicle type setting page to filter jobs so you don't send tow and winch jobs to smaller vehicles that aren't equipped for it. It can get ridiculously frustrating and distracting to constantly be checking notifications that aren't even something you can bid on. Also need to cover fuel costs on fuel deliveries. I like the new +time options. Repair those few things and you'll get 5 stars. Better.

Never alerts you about jobs. I'm constantly opening up the app to see all the jobs I wasn't awarded and never alerted about. When I do get alerted I rush through the accept terms just to have the job awarded to someone else. In the last two weeks I haven't been able to get a single job through this app regardless of checking and refreshing it every 10 minutes. Seriously, what's the point

What’s new

Support for tow stow tows.
Update flow for job completion when photos are required.