
CJ Roe
pointless. app will NOT remember password in any form. fingerprint enabled expires every 90 days. unable to view any documents through the app, constantly pops up with "error - contact administrator" or reloads to the home screen. can't even view deopist history. junk. would not use if I knew there was a other way to track this info.
Central Bancompany
November 4, 2025
Hi CJ, we apologize for the trouble with logins, errors, and viewing documents. Reinstalling the app may help, but if you keep seeing problems, we’d be glad to walk through it with you at (833) 232-4676. Thank you for sharing this.

Kelly Hopper
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Separating HSA accounts out into a totally different app with different login credentials may be easier for Central Bank, but it is much less convenient for their customers. Update 4 years later: this app continues to disappoint, as I'm unable to view transactions in my HSA account. In other words, it's mostly worthless.
1 person found this review helpful
Central Bancompany
November 4, 2025
Hi Kelly, sorry you’re still having trouble viewing transactions in your HSA. That’s not the experience we want for you. Sometimes reinstalling the app clears issues like this. If it doesn’t, our team is glad to help at (833) 232-4676. Thank you!

Sean Cronkleton
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GET YOUR ACT TOGETHER AND FIX THE APP!! The app won't let me access my account history. It thinks for a minute then goes back to the main page. The app soon says it is not responding and prompts you to close the app. This has been going on for well over a year and it needs to be fixed now! Completely useless app if you ask me. The only thing it is good for is checking for eligible products.
Central Bancompany
November 4, 2025
Hi Sean, we’re sorry you can’t view your account history without the app crashing. Reinstalling the app may fix this, but if it doesn’t, we’d be happy to help further if you call us at (833) 232-4676. We appreciate your feedback!