Clearpath: Images & Medical

Patient Clearpath

About this app

Tired of receiving x-rays, MRIs, and CT-scans via a disc (CD) that you can’t even open or access? Clearpath’s patient app enables you to access your medical records and imaging digitally, so you can #DitchTheDisc and take control of your own healthcare. Store your medical records and images safely in the cloud, and easily share them with family and providers.
• Request medical records & images from any facility you’ve visited
• Receive records & images 100% digitally via the Clearpath mobile app
• Upload any records & images you already have to store them in one place
• Store records & images in Clearpath’, powered by Amazon’s leading secure cloud platform
• Share records & images with healthcare providers and family members; easily grant and revoke access

Ratings and reviews

Sounds like a great idea, but functionally useless as far as I can tell. Created an account, provided ID verification, but when I try to choose a facility to request records from, the drop down menu doesn't open. It doesn't give option to type in/search for a facility either. Best (worst) of all, the app has no "Help" option to assist with troubleshooting. Even a FAQ section or more detailed description of how to operate the app would be an improvement, because those aren't available either.

I was able to access my images and report, but it was impossible to download them or share the files. I extracted the individual files but there was no way to open them. In some cases it says the file is corrupt. I have a different patient portal which allows you to download and share the images from that facility, so something is wrong here.

Did a test with Akumin and they sent the results right to my app without me even having to request them. Was able to view them conveniently and quickly.