NPS by KFintech-CRA

KFin Technologies Limited

About this app

In the new APP, User Interface (UI) of the APP have been changed and improvised to make it more user friendly. Also additional features have been included in the APP in addition to the features available. The following additional features along with existing features are made available:
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Additional Features:

♦ Remember PRAN
♦ Auto reading of OTP (OTP sent through KCRA)
♦ FATCA declaration submission
♦ Aadhaar seeding
♦ PAN update

Existing features:

♦ View your Profile details.
♦ View current Holdings
♦ Request for Transaction Statement on registered Email ID.
♦ Change contact details like Telephone, Mobile no. and Email ID.
♦ Change Password facility
♦ View Last 5 contribution transactions carried out
♦ Contribute in NPS Tier I as well as Tier II account
♦ Change Scheme Preference
♦ One Way Switch request (from Tier II to Tier I)
♦ Tier II withdrawal request
♦ Modify address using Aadhaar
♦ Grievance/Enquiry
♦ Generate Password

Permissions

In addition to basic permissions, the KFinKart-Distributor app needs access to other functions on your device for it to support the above features -
• External Storage: To download the statement to device memory
• Call log: To auto-dial the contact centre number. We do not read the existing call log
• Phone: This permission is required to uniquely identify the device
• SMS: To auto-verify OTPs.

Ratings and reviews

Useless app. Not been able to login now. All the tabs on the homescreen of the app are disabled less useless tabs at the extreme bottom. I guess that is why this app is having one of the worst rating i.e. 1.5 star. Useless company and so is the infrastructure and customer support. Tried calling your customer support team almost 10 times with all IVR options tried but none of them were letting me speak to your team if there is any to support the trapped customers.

Login button is not working for more than 2 weeks now. I am eagerly waiting to know when the app developer is going to notice that there is a bug in this app that prevents people from logging in (Update) Login button has stopped working . Again...😂 (Updated 18/06) Still not working 😂

Very bad experience, I am regretting by taking kfin as cra. App login is not working properly but after deleting the cache again it is working. Please fix it. Don't give generalised comment for everyone. Everyone was facing the same issue still you are pointing on some one they have to update app. Firstly stop pointing out someone and fix the issues.