A Google user
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Countries: I would really appreciate it if there was a U.K. or U.S.A option since even if I select the language English, there are plenty of things I can't read since it's in a different language. Not to mention, pretty much all of things on the description of the app are written in English, so it can be a bit misleading. All in all, I would really like it if there was a U.S.A or U.K. option or if you completely translate the words and tabs. Thank you.
57 people found this review helpful
Ookbee U Co., Ltd.
August 30, 2019
Dear Idk
Thank you for your suggestion. The team will be used to develop the system further. And for convenience Quick to report problems and suggestions. You users can contact the team at e-mail. Joylada@ookbee.com
A Google user
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The preview and photos on the app store are misleading. I downloaded the app expecting there to be an English option however nothing is in English. It's actually quite misleading and I don't appreciate it. However, the layout and stuff is definitely great... I just don't like the fact that you guys make people believe the app is in English and it isn't.
39 people found this review helpful
Shinzi Yoki
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I am very disappointed. I have been using this app for 5 years and lost my data. After the update, everything changed to Thai language only, and I also lost all the story data that I had scanned and purchased.Additionally, the server is now only the Thailand server, which makes all the stories in the search results appear in Thai. Please provide a solution on how to recover the lost data and add servers from other countries.
Ookbee U Co., Ltd.
October 9, 2024
Thank you for reaching out, due to the closure of Joylada Indonesia server. As for the chapter you've already brought (either with coins or candy) will be found in your 'Purchased' section [At Joylada Application's Homepage select novel page with book icon (the second icon on the bottom) > My Library (the first icon on the top right) > Purchased]