Mi Movistar Ecuador

3.9
124K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take advantage of unique benefits in the Mi Movistar app!
Recharge, activate combos and receive gift megabytes. We even have a birthday present.

Only in the APP you will find promotions and discounts every day of the year.

Manage your line

Check your balance: see the detail of your consumption of megabytes, minutes, SMS or the balance of your recharges.

Activate Combos: buy your combo quickly and easily with your favorite card. If you activate the automatic renewal you receive double the GIGAS.

Check your bills: check the last 3 months from the palm of your hand. Remember that you can pay with your preferred card.

Help chat: solve your doubts directly by chat with our BitBit customer service.
Updated on
May 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 3 others
This app may collect these data types
Personal info, Messages, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
123K reviews
Linda Nunez
May 14, 2024
the application is not all that bad. Frankly expected more from a company with Movistar level status. But, the worse is the horrible customer service provided by their Ecuador service. If you have a problem, good luck! because they CANNOT make up their mind on what the problem or solution to the problem is. they refuse to communicate with a supervisor or manager. according to the reps, they are not available or never call for those that dupe you to think they will. STAY AWAY if you can from MOVI
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Telefónica Movistar Ecuador
May 14, 2024
¡Hola soy Raúl! Asesor de Movistar.✨ Lamentamos los inconvenientes causados. Para poder validar tu problema y brindarte soporte, recomiendo puedas comunicarte desde nuestra chat atención al cliente. Escríbenos al número WhatsApp 0999001140 con gusto te apoyaremos con la información solicitada y ayudarte con tu requerimiento.✨
John Rod
April 12, 2024
the invoice data doesn't match with what you need to pay
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Telefónica Movistar Ecuador
April 12, 2024
¡Hola soy Darling! 👋🏻😁, permítenos ayudarte, escríbenos a nuestro canal de WhatsApp 0999001140 será un placer atenderte.
VmR
March 21, 2024
the app still needs the human touch. dos notas works properly overseas.
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Telefónica Movistar Ecuador
March 26, 2024
Hola, agradecemos tus comentarios sobre nuestra App 📱 Recuerda que tienes acceso a todas las herramientas, como el ver tu saldo, facturas, realizar tus pagos, contratar paquetes y mucho más. Seguiremos trabajando para que nos califiques con 5 estrellas. #ServirteNosMueve😉

What's new

¡Descubre la nueva versión de nuestra App!
Accede de manera ágil a Combos y Bonos. Elige tu favorito.
¿Necesitas un nuevo teléfono? En la nueva versión de la App, encontrarás descuentos y ofertas. ¿Sabías que cada $1 en recargas de Combos, puedes canjear 1 pasaje GRATIS para Metrovía Guayaquil?
¡Actualiza ahora y vive la mejor experiencia !