Slow and inefficient. Searches pointlessly for addresses thousand of miles away in other countries. Does not freeze the map while I am digitizing. Painful to use in older phones. Did not informed me that the payment method was outdated and simply froze up.
Awful customer service. It's been 5 days with no response from Cabify's customer response team as to why I was charged for my first ride with cabify when I have a free credit. Do not download this app, save time and frustration by using a normal taxi in Spain. Update: I have finally received feedback from Cabify customer service, who informed me that because my discount code was in US dollars my ride in Barcelona which uses Euros will not be discounted. Which is very off given that Cabify does not operate in the United States. In short if you are traveling to Europe just use a normal taxi to avoid this frustrstion.
The app is admittedly clunky at times but works exactly as advertised - a pre-booked drive appeared on time in the middle of the night and a super friendly driver got us to the airport at half the avg taxi price. Super useful in Spain with Uber not available
Rubbish! Tried to use this in Barcelona because for some reason they don't have Uber. Useless app - never any cabs available. Use the public transport instead - much more reliable.
I've rated maybe one app ever. I don't really care. But this one was so bad, I have to vent: It's the dumbest app ever. Whoever is in charge doesn't know what they're doing. Boo.
Cabify was good. Now, unfortunately Cabify is having a lot of server problems in many nights, which make us angry and disappoint us. Tonight is being the worst night of service.
Thanks for using Cabify, we love taking you around the city. Remember that you can select your preferences (music, temperature, etc) in your profile.
This version includes:
- We fixed a bug that might have not let you add a credit card in Argentina.
- If you’re a user in Chile or Uruguay, you’ll discover Cabify Star.
- Various improvements and some problems solved.
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