
Anthony Nelson
the app is easy enough to navigate and understand. My main issues pertain to the accuracy of the plotted dots and maps being constantly outdated. Sometimes, in high density residential areas, plotted dots could be up to half mile off the actual location. If a neighborhood and buildings are over a year old, it shouldn't be difficult to have those areas accurately mapped out.

Matthew
Difficult to navigate (both the UI and the routing), opening the Route page centers on a map section a few miles southwest of the actual route (far enough to not show any of the stops), the alert that you've arrived at a stop ALWAYS happens several houses too early, I cannot count how often the "Optimization" tried to make me do a 180 on a 1-Way street to get to a stop I went by to reach what I just did, and there's more issues than 500 characters will allow.
3 people found this review helpful
Descartes Intl.
January 25, 2022
Hello Kiden. We are sorry your experience was poor. Please update to 2.33.12 via the PlayStore to get all the latest bug fixes and improvements. On your NAV issues, please try running the opto, then tap EXIT. This will remove voice from your opto and should remove any lag therein. Please text support for the fastest resolve. 360-540-3295

L Smith
This is a terrible, very finicky app to use. It crashes frequently and gets stuck in a loading loop, refusing to work. It refuses to fully download all stops. It crashes when you try to use the built-in tools like adding a stop or using navigation. It is so very unreliable and frustrating to use. I wish my company would switch to a different app.
1 person found this review helpful
Descartes Intl.
December 12, 2021
Hello L,
Yes we did have some issues upstream of us recently, that have been resolved.
For a faster resolve for any particular issues you are having, please do text directly our support team: 3605403295