David Hawkins
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PLEASE READ: I can understand why people are upset. But I just downloaded this app in May 2024. It does work... but it's very poorly explained. For wi-fi printing you have to connect your printer to your home wifi FIRST (either by installing the drivers from your computer or directly on the printer) THEN add the printer in the app. To print directly to the printer you need to disconnect from your home wifi. You can only print directly from this app.
3 people found this review helpful
Sara Walker
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Worst printer app I have ever used. Wifi connects android phone to printer but keeps disconnecting. (quick sleep mode?). Most times it will say pdf did not print, but other times it will look successful but nothing will print. The QR page from the printer did print so it is not a mechanical issue. Definitely a software issue. Tried plugging it directly into the kid's chromebook... It recognizes the printer and says it's ready to go, but then gives a paper size mismatch error.
64 people found this review helpful
Kevin Thornton
Absolute garbage of software, look at the last time the app has been updated. It goes beyond an already annoying experince of a printer not printing. Connecting to the printer after the initial setup is nearly impossible from other devices. And after setup and being successfully connected, I just get "print failed" as a response. This is the equipment I received for my work from home job and it's going to cause a lot of issues.
93 people found this review helpful