Musely

Trusper, Inc.

Contains ads

About this app

Musely provides skincare medical treatments through technology. Musely enables the best dermatologists and pharmacists to deliver and administer medical treatments online for both skin conditions and skincare using the most effective medication and therapeutic procedures. With its revolutionary approach, Musely enables the science of youth quickly and affordably online at the convenience of your home.

Founded by successful Silicon Valley serial entrepreneurs, Musely is on a mission to deliver health and healthy living to every consumer in the world.

Ratings and reviews

Doesn't work on Android (Galaxy S9). When trying to get started with Day 1, the button to upload a pic is grayed out (and thats whats needed for the guarantee). Submitted a ticket however there's nowhere in the app to see the tickets you've submitted which is absurd. When filling out the ticket request, the font displays as strikethrough and only goes back to normal when you've pressed the space bar and moved onto the next word. While the app LOOKS pretty, it's a horrible user experience.

To intrusive and to busy. It wants you to set alarms to remind you to apply and they are really annoying. It wants you to check in for every single product you purchase which is redundant and annoying. Getting help is difficult not really responsive. App is confusing and to much going on. I'm about ready to return it because I hate the app so much. So far product has only dried my skin out and irritated my skin.

Clunky and confusing app. I wish more thought was put into the UX of the design and functionality. I logged on after receiving my spot cream because I wanted to find clear directions and struggled immensely to find what I needed. I'm a self -serve user so I hate going to customer support and avoid if I can. After 10 minutes of pushing random buttons trying to find directions, I was able to locate it. Please use more direct language, get rid of the crazy # of drop down options, and just simplify.