
Yigal Nagar
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This app used to work great, but for some reason, it's acting weird. 1. When customers request a job and post product numbers, the link for the product number doesn't work and freeze the app. 2. When setting up appointments with the address link for the map, freeze the app. I have updated the app, and I even wipe off my phone assuming it's other apps, yet it's still freeze . Something doesn't work well, and it's annoying. Please fix it. Sure you can contact me.
17 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.

Diana Perdomo
The app was working great but then stopped updating our points. I called the help desk and was told to delete and reinstall the app. Now we're completely locked out. We've tried to just reset the password but receive an error message and no one seems to know what to do other than send an email to reset the password every time we call the help desk.
14 people found this review helpful
We appreciate you taking the time to leave a review, and sorry to hear about your frustration. I see you are still on 4.5.0. Current version of application is 4.6.2 as of 5/31.
Do you mind if we reach out to you to help resolve your issue? You can also contact us at support@proreferral.com or 1-855-723-2266.

Equity Home Improvement
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Reviews are a big part of how many leads you receive but the review system is bugged. I've completed 17 jobs and only 8 reviews have posted. There doesn't seem to be a difference between leaving a review through the email link or with the QR Code in the app. It's just hit or miss rather the reviews post. I know for a fact that customers are leaving reviews, because I get more work from almost all of them. 1 or 2 may lie and say they left a review, but more than 50% of them? No, system is bugged.
Proreferral
September 25, 2025
Thank you for your feedback and for being a Pro with Pro Referral. We are currently working on some additional app enhancements that will improve the way the you work with Pro Referral. We'll be rolling out these changes throughout the year.