
Gabriela Victela
On 09/28, about 2 a.m, i redeemed 2 ihop gift cards to use on my birthday. After redeeming, i was told in a confirmation email that it would take up to 24 hours to receive my girft cards, and if i dont see them, to check my spam. It has now been 3 days, and I've seen nothing or received a response back from support. As a matter of fact, the email that was provided with the confirmation for inquiries was not found when trying to send my complaint. This ruined my birthday plans 😕
1 person found this review helpful

Kichmarie Díaz Vera
For the last drop, I redeemed the three hats. They sent me email confirmations that they were successfully submitted and received. When I logged into the account, I noticed that they refunded the hours without any notice. I reached out to the support team with all the evidence that they were successfully redeemed, and the only answer they had was that they received my request after the sold out, even though I have all the evidence they were submitted and successfully redeemed.
4 people found this review helpful

Alexandra Murray
I need to add 10 hours I worked yesterday on 2/5/25. The app will not let me retroactively add them. The app also does not seem to recognize 4 by 10 hour shifts. I have 30 hours logged with yesterday. Not 20 hours because the app is not allowing me to add retroactively even though it says you can and doe not provide the how to add.
7 people found this review helpful
Hi there,
We are so sorry about your experience! Please reach out to us at support@saltlabs.com so we can take a closer look at this for you. Thank you for using Salt!