2.0
544 reviews
100K+
Downloads
Content rating
Everyone
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About this app

MOBILE agent is FREE to download and available for member and policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina. Please note that if your state is not listed, it is because it is not part of Southern Farm Bureau Casualty Insurance Company. Please contact your agent for instructions on how to access your insurance company’s app.

MOBILE agent offers 24/7 access to membership, policy, agent, roadside assistance, and DriveDown deductible rewards information. Once you login, you are only a few taps from accessing your insurance ID card, paying your bill, getting directions to your agent’s office, reporting a claim, checking your DriveDown deductible reward status, and so much more.

AVAILABLE FEATURES VARY BY STATE. Key features include: My Policies, Report a Claim, DriveDown enrollment and management, ID Card, Pay Bill, My Agent, Membership, Send Help.
Updated on
Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
534 reviews
Christopher Dugas
December 13, 2022
This is by far the worst app I have ever used. It is slow, does not work with saved passwords or Biometric data as it always forgets I selected to save it, the user interface is trash, impossible to navigate to useful information or view policies in a meaningful way, and looks like it was designed in 1987. Not to mention Farm Bureau is trash. They no longer write policies in Louisiana and their agents lie to you about the policies they are able to write.
48 people found this review helpful
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Howard Wells
November 12, 2025
When I needed it the most to file a claim, this app has let me down. worst ever.
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Southern Farm Bureau Casualty Insurance Company
November 21, 2025
We're so sorry you were unable to file a claim through the MobileAgent app. We're always trying to improve our user experience. If you don't mind, would you please reach out to our support team and give them specific details so we can resolve the issues you encountered? That number is (866) 276-7322.
Lonnie Tapp
October 17, 2025
Cannot use the app. It will not log in. still can't login.
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Southern Farm Bureau Casualty Insurance Company
August 21, 2025
We’re sorry you aren’t able to log in to the MobileAgent app. Our company includes Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina. If you’re in one of those states, our customer support staff should be able to get that working for you. That number is (866) 276-7322.

What’s new

New membership dashboard for Mississippi members. We've also included a few minor bug fixes.

App support

Phone number
+18779571734
About the developer
Southern Farm Bureau Casualty Insurance Company
mobileagentsc@gmail.com
1800 E County Line Rd Ridgeland, MS 39157 United States
+1 501-517-4043

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