OCTO Mobile by CIMB Niaga

3.6
315K reviews
5M+
Downloads
Content rating
Teen
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About this app

The new OCTO Mobile has arrived with upgraded interface, innovative features and seamless digital banking experience at the tip of your fingers.
 
What’s new?
1.  A sleeker user interface that allows you to browse banking needs effortlessly.   
2.  An open-app experience so you can check available features without login.
3.  Financial check-up, a simple financial management providing bird-eye details of your total assets and cash flow.
4.  In-app game! Banking shouldn’t be boring, right?
 
More than that, OCTO Mobile will provide you with a suite of digital banking capabilities just like having a support of a digital bank in your hands:
1. Balance inquiry and transaction history from all your CIMB Niaga accounts including savings, time deposits, Rekening Ponsel (e-Wallet), wealth and loans (credit card, mortgage, etc).
2. Complete transaction capabilities:
* Domestic and overseas transfer, including to CIMB Niaga accounts.
* Bill payment
* Top-up: airtime, internet, PLN, and e-Wallet (OVO, GOPAY, Dana, etc)
* QRIS and cardless withdrawal.
3. Apply and invest to our banking products:
* Open your first savings account with CIMB Niaga
* Additional account, FX account, time deposits, or installment savings
* Mutual fund and bond
* Insurance
4. Lifestyle: purchase your plane ticket in app (and more to come!)
5. Complete service suite: update personal information, blok/unblock credit or debit card, set limit and account visibility, biometric login, etc.
6. Exciting monthly promotions.
 
Ready to re-define your banking experience? DOWNLOAD now and start enjoying the new OCTO Mobile!
 
Important notes:
1. ONLY register your OWN mobile number to use OCTO Mobile.
2. ALWAYS keep your USER ID, PASSCODE and OCTO Mobile PIN confidential. We never ask your personal and confidential information.
3. OCTO Mobile is FREE of charge. All applicable SMS fees are directly charged by your telecommunication provider to your phone bill or deducted from your prepaid balance.
 
For further information & assistance, please contact 14041 or 14041@cimbniaga.co.id.

Save time and do more with OCTO Mobile!
Updated on
Jul 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
313K reviews
Hendra W
May 5, 2023
The new UI is great. I have no complaint there, I like the new confirmation page of QRIS payment, visually appealing. But like others have mentioned, the app has become really slow and sometimes even doing wire transfer is a hassle! I also found that accessing poin XTRA will kick you out. This app needs lots of bug fixes.
5 people found this review helpful
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PT. Bank CIMB Niaga, Tbk
April 21, 2023
Apakah dapat diinformasikan lebih lanjut kesulitan apa yang dialami melalui email ke 14041@cimbniaga.co.id atau dengan menghubungi Contact Center kami di 14041? Dengan begitu OCTO Mobile dapat melakukan investigasi. Terima kasih
Tasha K
July 4, 2024
The available credit limit doesn't reflect the actual credit limit and I have to call an operator to know exactly what my actual credit limit is. What's the point of having a credit limit indicator if it's not accurate?!?!
1 person found this review helpful
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PT. Bank CIMB Niaga, Tbk
July 4, 2024
Dear Mrs.Tasha, we apologize for the inconvenience. For further investigation kindly send an email to 14041@cimbniaga.co.id to report the problem including the detail information covering name, phone number, and the screenshot of the issue. We regret for this inconvenience and thank you for using OCTO Mobile.
indra s
June 3, 2024
Today, 3 June 2024, I am unable to log on the app from morning to evening. I don't want to reinstall it as i may have to go through the registering process from the beginning which is quite a hassle. Your competitors are usual quick to rectify a problem. Here, you either wait for the problem to go away or your customers to do so.
6 people found this review helpful
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PT. Bank CIMB Niaga, Tbk
June 3, 2024
Dear Mr/Mrs, we apologize for the inconvenience. For further investigation kindly send an email to 14041@cimbniaga.co.id to report the problem including the detail information covering name, phone number, and the screenshot of the issue. We regret for this inconvenience and thank you for using OCTO Mobile.

What's new

Hello July! Time for your monthly OCTO Mobile upgrade! Check out the new features in our latest version:

• View more detailed Sunlife insurance policy information
• Request to increase credit card limit (permanent and temporary)
• Try out our enhanced, faster, and more seamless QRIS Payment
• More digital vouchers to purchase
• PBB tax payment for area West Java – Banten

Update your OCTO Mobile to 3.1.23 now and enjoy the ride!