The apps loading toooooo slow. I was trying to check my account balance, i had to wait almost 5 to 6 mins to see. I had tried other banking apps like NZ country and was very convenient for me to check balance, transfer and share my acc num. Will not give a good rating at the moment unless there is a significant improvement on this. P.S. i could read all dbs news if i need, not each time i open apps, like i go to IB. Apps are meant to be convenient on hand, not like IB where full of promotions!
I liked when you have introduced the single fingerprint login, but since the last few updates it made a step back and started to ask for the token again. Even when I am transferring between my accounts and also when I want to do scan pay. Makes it very much useless :( Any chance that you can fix soon? Would appreciate it.
Recently just switch over to andriod. The experience was terrible. Laggy and slow. I tried others banking applications all working fine except this. Please fix it.
My goodness.My iPhone got drowned so got a android temporarily. Was delighted to see how far android devices have come along and how seamless app experiences have become till I downloaded this app. IT'S LAGGY LIKE I AM ON DIAL UP. The user experience is really terrible, especially after having used the iOS version and being delighted by it. I think they focused on the IOS app too much and the android app got a step brother treatment. Terrible app for the biggest install base they will have. Let down on what is otherwise a super experience across desktop, mobile app and iOS.
Slow and clunky. The mandatory dialog asking for an experience rating at the end of the session is also an EXTREMELY pesky feature. Please replace your entire UI/UX team.
Having worked on and designed three banking apps in Australia, I am confident in saying that this app is by far the poorest excuse for a mobile banking app from one of Singapore's largest financial institutions. The UX is horrible and clunky, the performance is frustratingly slow and the fact that you're using a hybrid app rather than a native app is embarassing. Hybrid apps are great for saving money and effort as you only have to manage one code base, but OMG does this cause the experience to suffer. Basic self service features are completely absent, the list goes on. I would consider working for you free just so you can get your app up to international standards and I can actually use your app.
In our effort to better your banking experience with DBS digibank, we have made the following improvements in this update:
1. Simply scan a QR code to pay when you shop, dine or ride.
2. Same-day overseas transfers at lower fees with DBS Remit.
3. Forgot your Card PIN? Skip the queue and reset instantly.
4. Other enhancements and fixes.
SIB Mirror+: The next generation digital banking app from South Indian Bank