Mithanelan
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Most recent update broke it. The app was already slow and buggy at times, but it's worse now. My phone says the app has bugs, so the app won't even open. And it's stuck on 'away' mode so I get more notifs than I like. Edit: January 5th, cannot access the app, or my account, and i have to manually change modes as it won't auto change anymore. What happened this time? -_-
13 people found this review helpful
Hi Mithanelan, we are sorry to hear that the app is not working as it should. Please send us an email at support@canary.is so we can look into your case. Thank you!
Ella P
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What is with these ads? Just went from bad to worse. I would not recommend these after being a huge supporter and recommending to many. They got greedy and charge for everything, these cameras are useless unless you want to pay for EACH! PREVIOUS REVIEW: 1 camera completely stopped working, won't connect, won't record movement when on anymore! These things are so useless, no longer getting push notifications all of a sudden for a while.
14 people found this review helpful
Hi Ella, we apologize for the adverts and will try to keep them from interfering with your experience. As you are a loyal customer, we want to make this process as easy and affordable as possible for you. If you are interested in signing up, please let us know via email at support@canary.is so we can share a special offer with you. Thank you!
Phil Toscano
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I've always had issues with Canary, even when we paid for the service, there would be periods of no recordings at all, always when we needed them. It seems like it will only record every 10 minutes when it detects activity. It always switches to home mode, even though we disabled that. Useless. Will never record anything anymore. Additionally, the temperature and humidity won't pull up anymore and the app seems to not respond to touch. It is like this on all our devices (2 phones, 1 tablet).
29 people found this review helpful
Hey Phil, we apologize for the troubles you've had with the Canary. Please check out our Help Center to guide you to our customer care team who can provide you with troubleshooting steps to solve your case. https://help.canary.is/hc/en-us