SMART tag™ Parent App

2.4
292 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates

Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.

At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
Updated on
May 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
290 reviews
Alexandra Johnson
August 30, 2025
I used to love the website and was excited when I heard the whole thing got moved to an app. Now, I wish there were neither because the whole system is buggy. I've seen my kids' buses "stuck" in one spot, or the app doesn't notify that the bus is within the set minute arrival time. My kids have missed the bus more times than I can count due to no notification.
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SMART tag
September 2, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. Please contact us at support@smart-tag.net or 512-686-2360 and let us know your student's district and route number. We'd be happt to help with the notification settings. Once resolved, we hope you will consider revising the rating. Thank you.
Vanessa Sapp
August 21, 2024
If I could give this app 0 stars, I would. This app is trash, and I much preferred the website. Additionally, it does not make sense that I can not set my student up to receive the bus alerts. I am in full work mode at work by the time my high school student leaves out to catch the bus. I don't see the notifications until it is too late. The alerts are more important to the bus rider (especially high school).
13 people found this review helpful
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SMART tag
August 21, 2024
We apologize for the inconvenience, and value your feedback. Your feedback helps inform our roadmap to make this the best app it can be. We will pass this information to the product development team. Thank you!
Alana Comeau
August 14, 2024
I much preferred the website; I could actually see where the bus was and how far it was from our stop. So far I have received one notification of what should have been six, and the app just does not load at all around pickup/dropoff time. If there's a "light version of the portal" coming, maybe that should have been finished and released before forcing everyone onto a non-functional app.
19 people found this review helpful
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SMART tag
August 14, 2024
We're sorry for your frustrations. Please verify that SMART Alerts are on for each setting and each student you selected (To School/To Home/Load/Unload), and that the correct route is assigned to your student. For individual assistance on features and notifications, please contact support@smart-tag.net. We want this app to work for you.

What’s new

General updates and improvements