We're having issues with the thermostat. It randomly goes into vacation mode and it's freezing right now. Our camera doesn't work quick enough. I'm having huge issues with the volume on the panel. It's LOUD!! I've set and reset the volume in the panel settings but it won't change the loud volume of her talking, or the beeping. There's also a big delay on the doorbell. Please fix!
Seems to be a good security system. We've had it for 2 years. Lots of problems with the space monkey. The panel is WAY too loud. Please make settings to silence beeping and the voice. I don't need it and don't want it. There was recently an update and the panel is glitchy and slow when putting in the code. Customer service is great.
This app compliments the smart home system product by giving users remote access for their system. It provides all the functional features of the home terminal, and is fairly intuitive to use. Sometimes the delay between making a change in the app and being updated on the home system is longer than expected, but this is more likely due to network delays than the app or system itself.
Love the way I can be in my bedroom and cut all the lights off down stairs without having to go back down and manually cut them off. As well as not having to get out of my warm bed and cut the heat on in the morning.
The notifications are pretty timely. But let's say the doorbell detects a visitor or is rang, I can't seem to consistently view the video in a timely manner (live feed) or use the microphone to talk.
I'm not sure why I get 2 notifications when a visitor is detected and there's a pretty big delay when trying to pull up the camera through the app. Otherwise it's fine
Low battery support - This release includes the ability to walk users through changing batteries in their door and window sensors.
Learn More - Before logging in, the Learn More page provides users information about things like installation day, rebates, and other Vivint information.
Ongoing stability and performance improvements. If you have feedback or experience any issues, please contact us at email@example.com.
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