Mel Figueroa
System and app were made for each other... They're both completely useless other than being used as a visual detterance because, as a security system, they just don't work. My system is down more often than not, which is quite the opposite of the purpose of having a security system. There have been several moments where I have had people on my property (literally in my fenced backyard), and the system neither alerted nor was there any recorded video activity to provide to the police.
4 people found this review helpful
Phoenix Palmer
I agree with all the 1 star rating. I wish I could have given it zero if that was an option. . This app freezes a lot and is very slow. It's doesn't really work half the time, and you're unable to watch your recording over cause it doesn't play or records. Vivint needs to do better,God forbid something really happening at my home, and I'm unable to watch my cameras and view playback.
50 people found this review helpful
Sirxx99
Buggy, Slow, errors a lot and can't even change notification sounds, which, as a person with smart dogs, the sound needs to change often as they learn the sounds and start barking at the door. Would rather have done my own system looking back. I have a camera that stopped working/connecting out of 2. They said it was too old for the new system and couldn't get it working and left my house. It was less than a year old. So now I have a 300.00 camera collecting dust.
45 people found this review helpful
Vivint Home
October 2, 2024
We are so sorry to hear this is the experience you have had. Please send us an email with your information to android@vivint.com. We are happy to help!