4 stars for now since i just started using it last week. Easy to use and set up. Only issue has been with door lock info. Have noticed that when i open and lock the door manually the app does not get the signal. It will then still show the door open when it is actually locked and locked when actually open. To have the app catch up i then have to open or close the door and use the app to close or open it. Will follow up again when i get my door bell camera up and running. Overall pretty happy with install service, customer service .
Works every time I use it no matter where I am. Can turn alarm on if I forgot when I left. Can turn off before entering house if I want to carry in groceries. Don't have to put them down and then disarm inside. Love being able go see what's going on in house when I'm miles away. It's simple to use.
I'm glad my life doesn't depend on this slow friggin app. The video is a joke. Takes forever to load if it loads at all. Misses recording on a lot of visitors. I only use this crappy app to set the alarm and change the thermostat, did I mention that the video is crap?
I like the app it makes life a bit easier. The only thing that has been happening is, I will go into the app and it will say error call vivint. So I have to close it down and reopen a few times. Other than that I give it 5 stars. Thanks!
New update unecesssary features. Keeps asking for wifi. The whole point was that the panel uses cell service so your wifi (your power) can't be cut. Why force us to install wifi now.
I really don't understand why this app gets a 4.5 rating. The sole purpose is to be able to view live video and talk through the mic which I can never do because it always loses its connection. Why can't this be fixed?
This update to Vivint Smart Home includes:
• Activity Feed - Now easier to read with condensed events and images
• Now clips don’t take up space on your device until they are viewed and are automatically deleted from the device after 24 hours of viewing to manage space. Clips are always available in the activity feed for convenience.
Every update includes stability and performance improvements.
If you have feedback or experience any issue please contact us at email@example.com.
Turns old phones to home security cameras, with motion detection & cloud storage