
Hans Augustsson
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2 stars less than perfect because a) cannot log in using BankID b) phone app and web site use different accounts. 1. Browser, telenor.se, MyTnor, Login w BankID. 2. Sorry, no Subscr just PrePaid, use TnorID not BankID. 3. Login w TnorID, pick phone#, go FillUp. 4. Sorry, use Ladda app instead. 5. Open app, try login. 6. Sorry, create Ladda account. 7. New account, login w new passwd, not BankID. 8. Feed also app with my same data and phone#. 9. FillUp, "first ever", but I did it for 25 years.
Telenor, Sweden
December 6, 2025
Hej Hans! Tråkigt att du upplever problem med ditt Telenor ladda konto. Du ska kunna logga in med samma Telenor ladda konto via appen och om du loggar in via en webbläsare. Kontakta gärna vår kundservice på nummer 020 222 222 en vardag 8-18 för vidare felsökning av ditt Telenor ladda konto /Nellie

A Google user
Having an issue with adding payement. I succesfuly finish off the 3D (verified by VISA) part, and then the app just shows a blue screen with a looping circle... which goes on forever. I'd love to make use of the get the 6th ladda for free, but as things are now, I won't be getting the benefit.
21 people found this review helpful

A Google user
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Okay, I am here, because another Telenor app asked me to install this to top up my card... Thanks. No options to top up without login. You are logging in here with a... pincode? You can restore pin through sms to your phone. What's the point of login then? Much security. In that app you feel how they want you to subscribe to monthly payments. In 3d secure payment they didn't show me the final price of top up. No confirmations in app about payment or login because of "white screen issue". GG
16 people found this review helpful