Rehman R.
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Avoid if you have not arrived in Pakistan. What a disaster! Selected the departure time at 12, but when I paid, the app changed it to 6, two times. I had to request refunds twice. Daewoo kept 30% of the amount for their own mistake. 3rd time, they deducted money from Jazz Cash but did not issue the ticket. I was in the plane, couldn't just call in to book. It seems Daewoo wants me to use QConnect.
Daewoo Express Bus Service Pakistan
02 June 2024
That doesn't sound right! Can you give us more information at quality.assurance@daewoo.com.pk so that we can investigate.
Umar Khalid
Very bad experience with there website, Mobile App & their ticketing system. On their tickets bus number is not mentioned even departures & arrivel terminal address are not mentioned, they don't have online bus tracker system. Instead of selecting Daewoo I would prefer Pakistan Railway at leat their App is much better then this and online tracking system is available. On Daewoo tickets they didn't mentioned tickets number.
2 people found this review helpful
Daewoo Express Bus Service Pakistan
02 June 2024
We appreciate your patience as we work on these improvements. If you have any further suggestions or require immediate assistance, please contact our customer support team at quality.assurance@daewoo.com.pk
Thank you for your understanding and for giving us the opportunity to serve you better.
Ramisha Haider
It is worst app I ever use , I have booked a ticket while using this app tickets charges deducted from my jazzcash account , but app didn't show any purchase ticket also when I go for refund , they didn't refund my money......I have lost 2000 at ticket purchase while using this app.....And their help center didnot pick my calls
Daewoo Express Bus Service Pakistan
02 June 2024
Dear User, we regret extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at quality.assurance@daewoo.com.pk. We will help you at the earliest.