neo by Bank Audi

Bank Neo

About this app

Welcome to neo, the new Digital Banking experience brought to you by Bank Audi. Our goal is to simplify your financial transactions like never before.

With neo, you can effortlessly handle your finances right from your fingertips. Plus, you'll have access to our extensive network of Bank Audi ATMs across Lebanon, and without the need for a physical card. This offers you security, and adds an extra layer of convenience to your banking experience.

Our dedicated neo Contact Center is at your service around the clock, even on weekends and holidays. We're ready to answer your questions and guide you through your neo App.

Key Features:
- Open a neo Account with reduced Fees in minutes.
- Receive International transfers to your neo Bank Account.
- Receive your payroll payment to your neo Bank Account
- Load your Fresh USD Account effortlessly using any other Bank card.
- Send, receive or request Money from other neo clients using their Mobile Numbers or their QR codes.
- Withdraw & Deposit money on Bank Audi ATMs without a physical card.
- Settle your Bills hassle-free.
- Generate an official Statement of Account (QR validated) right from the App.
- Update your Personal Information instantly.
- Get support from neo Dedicated Contact Center available 24/7.
- Receive Instant Notification upon every transaction made on your neo Accounts.
- Locate Bank Audi ATMs.

Stay tuned for exciting updates and announcements, as we're working on adding new features and benefits!

Ratings and reviews

Past bugs I noticed are fixed except this one. If I have 3 USD accounts and 2 of them are closed, I can't open a new account because the app counts all accounts irrespective of the account status (i.e., doesn't consider whether they are closed or open). It thinks I reached the max account limit when I should have 2 accounts left.

I'm going to be brutally honest. The app and banking experience overall is fine. Sign up was a breeze (the entire process, from downloading the app to having an active account and working digital card, took less than 15 minutes), in-app support is quick, responsive and helpful, and services are all working as expected. Physical card was delivered to my doorstep within 3 business days, and I've had zero issues making payments online and in person. App can be a bit slow and buggy, needs work.

The app is great with all its features, but the session keeps expiring for some weird reason. I can't even login to the app before the session expires. And no, I'm not switching networks, I'm on my local wifi network. Please fix this so I can modify the rating, it's definitely worth more but all the good stuff of the app is wasted if I can't even login whenever I want

What's new

- App enhancements
- Bug fixes