Monte Caldwell
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Update: can't log in. App is getting worse. App regularly stops working. It fails and I can't log in at all. You have a long way to go. Notification vibration stopped working after a few months. Vibration for shutdown and start still working. Becoming very disappointed with the app. However, the watch is exactly what I need. After reading other reviews, I see I'm not the only one having these issues. The replies from tech are all the same. They are vague and non-specific.
22 people found this review helpful
Perimetersafe Home Monitoring Limited
11 October 2022
Hello Monte,
Kindly ensure that your app is up to date as the latest version has fixes to the issues you specified. If your problem continues to persist please email our support directly, as we don't offer assistance via this channel.
Support link: https://motowatch.com/contact-us/
Levin Townsend
With the recent update, the app runs much smoother compared to launch. Very quick syncs, weather is accurate, activities are documented within the app. The only complaint I have is that is needs more display faces as the current ones are just alright except the standard watch face which in my opinion is the best looking one. Thank you again to the people that worked on the app the make it run smoothly
8 people found this review helpful
Perimetersafe Home Monitoring Limited
20 August 2022
Hi Levin,
Your review made our day! Our whole team works very hard to keep our customers happy by improving our products. Thank you so much for your positive feedback!
Tony Harris
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Did the latest update just break the app completely? I had it, and it was working fine, and suddenly it lost all track of who I am, and my watch. I'm unable to get back into the account I had it logged in with, and although the watch is still paired with the phone, and using a new account it sees the watch fine, it pretends to sync but then insists there's no data. The watch disagrees. Not happy at losing all the past data, and now current data. Have uninstalled and reinstalled, no luck.
15 people found this review helpful