Harvey Ighalo
Funding my wallet was easy but paying for booking with the same wallet was a complete disaster. The flutterwave payment option is not working at all as it's requesting for currency, reference code and other things that are nonexistent on the app. Please, work on these issues. Your app was superb with the bank transfer option for booking but it's so difficult these days.
4 people found this review helpful
GIG Mobility
30 August 2022
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at contact@gigm.com. ~TJ for GIG Mobility
okonkwo bridget
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Review the app. I downloaded it because of the benefit of being picked up. It doesn't show pick-up locations. Some Terminals show price as #2 when they don't have vehicles vying that route. The terms and conditions need to be reviewed to reflect the rescheduling fee of #1000 when you miss your bus after booking online. I am still waiting for the reply to my Mails. Customer care line has no one at the other end to receive calls. Sadly! Not the GIGM I used to know š„ŗ
21 people found this review helpful
GIG Mobility
31 March 2024
We apologize for the inconvenience. We request that you share your booking details at contact@gigm.com and we will definitely look into it.
Desmond Asakitikpi
There is a problem with the Top Up feature. Everytime I try to top up, it gives me an unsuccessful attempt and yet deducts my money without crediting me.
Hi Desmond , we apologize for this. Please send us your concern at contact@gigm.com along with the screenshot of the error you receive. This will be handled with utmost priority. ~E.K