Wellhub (Gympass)

Gympass

About this app

Gympass is now Wellhub! Offered by your company, Wellhub helps you check in with your wellbeing every day by connecting you to the best partners for fitness, mindfulness, therapy, nutrition, and sleep.

Access gyms, studios, classes, individualized coaching, and top-rated wellness apps, all included in one subscription designed to cost less than each individual partner.

Popular gyms & studios: Visit your favorite fitness clubs or try something new every day with hundreds of activities like swimming, spinning, yoga, pilates, CrossFit, climbing, and dance.

Wellness apps: Instantly access premium apps for sleep, meditation, and nutritional guidance to relieve stress and promote self-care.

On-demand classes: Work out and stay well anywhere with live-streamed classes, on-demand workouts, and individualized wellness coaching.

Join millions of eligible employees worldwide by starting a wellbeing journey with Wellhub. Enjoy risk-free with no enrollment or cancellation fees.

Ratings and reviews

The worst App: I cannot check-in at my classes, and customer support is slow to respond to the issue. When I sign up for classes on the app, I get a "class not booked error" even with multiple spots available. When I close out of the error page, It shows I am booked for the class. I successfully cancelled a class within the cancellation window; however, the next day, I received a phone notification right after the class ended to check-in. The issues are not limited to the above stated.

Took several days to download, kept saying "Beta testing full". I Sent a screenshot. Slow customer service days later asked for a screenshot already sent and to make sure I had the newest app. You mean the one rhet won't download? Also it appears you have to download each app separately and set up logins, etc. Not enough information to know if you want some obscure options. Only three "gyms" in my area.

Instead of additionally notifying customers by e-mail about plan changes, they only provide in-app notifications. Awful customer service. I do not recommend. The app wouldn't even allow me to change my payment information. Took me to a blank screen every time. I'm not paying for a poorly made app when you double prices and are now the same cost as my local gym. Tore a muscle, couldn't work out for 2 months, never received in-app notification, and they won't reimburse this month when I healed.

What's new

Gympass is now Wellhub! Our new name and brand represent our commitment to providing you with the best options for fitness, mindfulness, therapy, nutrition, and sleep; all included in one subscription designed to cost less than each individual partner.
Starting your wellbeing journey with Wellhub today. As always, enjoy risk-free with no enrollment or cancellation fees.