Eduardo Pena
I really want to like this app. The Miami Herald has a long and storied history. Over the more recent years, as the reliability of their home delivery deteriorated, I turned to their digital product. For $30 monthly, it sucks. On my Samsung 24 it takes forever to load and open, a lot of the time it fails to open, and I give up. Their customer service desk can offer no solutions. When it does work, and sometimes it does, it's wonderful. Congratulations...I'm giving up. Subscribed to Sun Sentinal.
Joe Scott
With my daily home delivery increasing in price, decreasing in size, and with fewer family members reading it, this app should be the alternative. Frustratingly no. Most stories are inaccessible. The layout is cluttered and repetitve as one scrolls. Only the ubiquitous ads seem to work properly. Sadly, when my subscription ends, my money will be better spent on a national news app and I will have to find my local news elsewhere.
9 people found this review helpful
McClatchy
07 November 2022
We apologize for your experience with the app. The articles should all be accessible with your subscription, please contact our Customer Service Team at customerservice@miamiherald.com to check your account.
A Google user
So disappointing that I have to hunt elsewhere for box scores. Plus, a stale story weeks old remained in the local section top five stories for many weeks. I pay for a digital subscription and expect much better. 11/11/19 edit: now the app crashes every time I click on a story. Tried uninstalling and reinstalling, logging in and out to no avail. Zero frustrating stars🙈
7 people found this review helpful