Elad Bassevich
- Flag inappropriate
- Show review history
Due to some reason, I no longer see my external credit card tab via the app since today, while I do it through the website. When navigating to it through the menu, it is also not there. Edit: Original issue fixed via the call center. However, since yesterday, it is no longer possible to log in via fingerprint reader. Is there some global issue? Edit: Thanks, fixed via the call center.
Hello, from my inspection there is no disruption to the account login with a fingerprint. You can contact our support center in order to perform an indiv idual check. 12:30 p.m. Shadi Bank Hapoalim
anna eretsky
- Flag inappropriate
- Show review history
very disappointed. App stoped working after the update. it does not login and you cannot access when you are abroad editing: 3 days later, the issue is not fixed and no one is replying via the messages I have sent in Facebook. I am so disappointed, customer service does not exists at all
1 person found this review helpful
Hi Anna, we want to get more details from you and check the issue in front of you, so please contact us at the Technical Support 2409* - Sundays-Thursdays 9: 00-17: 00 on Fridays 8: 30-12: 30 in Hebrew. Shay Bank Hapoalim
Yoav Shechter
I'm unable to login using my finger print, although I'm entering the correct password it keep saying that the service is currently unavailable
1 person found this review helpful
we want to get more details from you and check the issue in front of you, so please conta us at the Technical Support *2409 - Sundays-Thursdays 9: 00-17: 00 on Fridays 8: 30-12: 30 in Hebrew. Lior Bank Hapoalim