ITS YOUR RACE
1,8star
78 reviews
5K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews
1,7
77 reviews
Erin Tran
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06 September 2020
Really hard to log on (said I didnt have a password) and get into a race I already signed up for. I had to do a weird way of getting it to track me because it didnt have my race connected after I finally was able to log in. Also didn't start when swiped right away, you have to swipe 2x. It didn't track my distance at all and when I tried to stop it, it wouldn't even work. I had to close out of the app and my time was deleted.
2 people found this review helpful
Innovative Timing Systems, LLC
06 September 2020
Hi Erin sorry for the issue you faced. Our support telephone line is 314-942-7201 open Monday - Friday: 8:30am - 5:00pm Central or you can email us at support@itsyourrace.com. Make sure that you granted (accepted) the App the right to work in the background and track your location.
Sarah Durisseau
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24 July 2021
This app is horrible for tracking races from an android phone. Kept disconnecting from my GPS and never was able to successfully complete my race without entering my time manually. I ran the same race 3 times and every time it didn't track my full route. Very frustrating. I have to say this was my first and will be my last virtual race thanks to this app.
4 people found this review helpful
Innovative Timing Systems, LLC
24 July 2021
Hi Sarah. The S9 series is unfortunately prone to GPS disconnect(s).
Go to Settings > Connections > Location. Tap on Locating method. Select High accuracy. Toggle the GPS off and on again.
Go to training Tab and give it a try!
To reach out to us at 314-942-7201 open Monday - Friday: 8:30am - 5:00pm Central or email us at support@itsyourrace.com.
Matthew Whited
- Flag inappropriate
10 December 2020
the app doesn't actually track your race, at least not for me, it never found GPS but started anyway so I ran for several minutes before realizing I was getting no credit for it. It also doesn't save your profile so I had to keep reinputting that every time I use the app. Hopefully it actually uploaded my race results which I had to enter manually.
3 people found this review helpful
Innovative Timing Systems, LLC
12 December 2020
Hi Matthew. Sorry for the issue you faced. It seems that the App was not granted full access to your phone's location. Our support telephone line is 314-942-7201 open Monday - Friday: 8:30am - 5:00pm Central or email us at support@itsyourrace.com
What's new
1. GPS Tracking for spectators
2. Other bug fixes
2. Other bug fixes
App support
phone
Phone number
+13147374900
About the developer
Innovative Timing Systems, LLC
info@innovativetimingsystems.com
11671 Lilburn Park Rd
Saint Louis, MO 63146
United States
+1 314-737-0951