Intesa Sanpaolo Mobile

Intesa Sanpaolo SPA

About this app

Easy, fast, personal: «Intesa Sanpaolo Mobile» is the Intesa Sanpaolo app for the everyday banking. You can use it even if you don’t have an account in Intesa Sanpaolo.

With «Intesa Sanpaolo Mobile» you can:
- Consult the account and cards of Intesa Sanpaolo or other banks,
- Make recharges, pay bills and other payments
- Pay Italian bank transfers, overseas and instant bank transfers, from all you linked accounts even if they are not of Intesa Sanpaolo,
- Manage your credit, debit and prepaid cards, setting limits, geolocation options, linked virtual cards and suspending or blocking cards in case of emergency.
- Aggregate in one single view all your accounts and cards, even of other banks, with XME Banks
- Receive customized assistance from the online branch simply with a «shake» in every moment of navigation
- Pay in partner’s shops with BANCOMAT Pay® and exchange money in real time: you just need a mobile phone number to send or receive money in few seconds!
- With the function «SOS withdrawal» you can allow a person you know to withdraw a small amount of money in an emergency situation, without using the card, from every ATM of the Intesa Sanpaolo Group.
- Pay the parking of your vehicle in more than 150 Italian towns

Designed for those who are always on the move, with the app “Intesa Sanpaolo Mobile” you always bring the bank in your pockets.

App services are available within the limits and conditions provided in the My Key contract of the Group Intesa Sanpaolo
Accessibility Declaration:
https://group.intesasanpaolo.com/it/dichiarazione-accessibilita/dichiarazione-accessibilita-mobileisp-android

Ratings and reviews

I upgraded to Pixel 9Pro. I was unable to receive the authorization code via SMS. The message that arrived NEVER had the required code. Despite several calls to Italy and speaking to IT and sending them a "screenshot", I was never able to get any help. They do not send a secure email or telephone call(unlike multiple other international banks). 2 wks later I solved the issue with my old phone getting a dynamic logo and capturing it with the new one. NO HELP FROM THEM , and I pay 10 EU/Month!

Every time I use this app, I want to puke. If I use it on the phone, it's slow and goofy. But the best part is when you use the app to authorise payments on your PC: the push notice on the phone opens the app itself, instead of getting you to the "authorise" screen. So you have to close everything and restart until you get lucky. Sometimes, while you are entering a payment on your PC, the app will tell you, when you are authorising, that there is another open session! Of course there is! Awful!

Extremeley slow. Lack of functions. 2 stars because this app exists at all. Upd. 30.12.2023. Still EXTREMELY slow. "Attendere prego" and animation are the main pages of this app. Update 02.09.2024. Still EXTREMELY slow and doesn't work periodically. Is it so difficult to hire normal programmers to create a fast and working app?? 15.10.2024. Extremely slow, takes 2 minutes to start and 5 minutes to authenticate me. It's a shame!

What's new

With the latest version of the app, we have revamped the BANCOMAT Pay® functionality and introduced new ways to manage credentials in the app, such as facial recognition. We have included the possibility to view documents related to delegated accounts in the Archive section and revised the look and feel of the Product Catalog.