A Google user
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Livpure u really need to update the app.. I have i-taste model and it doesn't even sync with it properly... I mean i can't even tell that app is working or not.... I tried dispensing water from the app it didn't that time after 15mins or so the water starts dispensing... This much lag is not acceptable... Work on ur app... Make it more useful... It doesn't even show the water level in tank... Whats the point of buying such expensive machine and not giving proper service... Update app for more responsive, materialistic design, bug free, and beyond all this MORE USEFUL... Not happy with ur service till now
22 people found this review helpful
Kedar Nath
"Server not responding" error. Livepure doesn't respond to the email requests too. Please stop cheating the customers by not providing service to the devices you sell and with an app that doesn't accept our service requests. I bought the purifier blindly by seeing that Sachin is the brand ambassador. The device stopped working after 4 months of usage. No one from Livepure is supporting me in getting the device repaired. It's been more than 1 year and I am unable to get it serviced/repaired.
20 people found this review helpful
Pallavi A
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Terrible service. It has been 2 months of me requesting to pickup this terrible RO from my house & they keep making false promises. No one has come yet. Pathetic to the point that I do not understand why this organisation has chosen an essential service i.e. water. Everytime I recharged, it took 8-10 days to reflect. Even the 1st time, they came to install the product after a month of my purchase. Twice I faced issues with installation after that, almost impossible to reach customer service.
10 people found this review helpful