2.4
4.38K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The new Carrier Home app features a contemporary look and feel that allows homeowners to control their Infinity system remotely.

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

We update the app regularly to introduce new features and enhancements and look forward to your feedback.
Updated on
28 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
4.24K reviews
Michael S.
13 October 2024
I love this app, and it works pretty well. My problem is that one of my Carrier units does not always respond when I first make an adjustment from my phone. I have to go back in my phone and make that same adjustment two or three times before it actually occurs. 10/12/24: The thermostats have been much better lately in responding to commands given through the app, so I am updating and changing this review to 4 stars. I don't like the weather taking up space on the screen, so please remove.
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Carrier Corporation
01 March 2024
Dear Michael, Thank you for reaching out! Could you please elaborate on what all settings did you change from the phone which reflected on the thermostat with a delay? Please mention the date and time of occurrence of this issue mentioning the thermostat serial number at resdigital@carrier.com. Sincerely, Carrier Home App Team
Paul
31 October 2024
Works great...... when it works. Every couple weeks or so, it gets disconnected from the thermostat and I have to manually reconnect it back. It's good for a couple weeks, then disconnects again. My Internet/modem/router is fine. Something is up with the app, the thermostat, or both.
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Melissa M
15 October 2024
I swear I used to be able to control the app from more than one phone. Now only one person can connect to it at a time. This is beyond ridiculous. Now instead of my partner and I both being able to adjust the temperature if we're uncomfortable, one person is always waking up the other. Please fix this. If my furnace was compatible with literally any other smart thermostat, I would've changed it over already. I am low key considering buying a whole new furnace just because of this thermostat.
5 people found this review helpful
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Carrier Corporation
25 October 2024
Dear Melissa, Thank you for reaching out! To assist you better, could you please elaborate on the issues that you are facing and provide a screenshot or screen recording of the issues. This will help us identify and address the problem more effectively. You can send the information to resdigital@carrier.com. Sincerely, Carrier Home App Team.

What's new

Bug fixes and improvements.